Reputation Management
What is Reputation Management?

Reputation management is the process of influencing how and what people think of you as a brand. This mainly happens online through various online platforms, and one of them is your Google My Business profile. Online Reputation Management is an important part of your business strategy, as this will determine if your brand is seen in a positive or negative light. How you handle customers’ queries and complaints will have an effect on your sales and marketing campaigns.

Why you should invest in Reputation Management?
 

Online reviews are seen as a strong buying influencer as 87% of consumers trust online reviews, whereas 74% of negative reviewers expect a response within 24 hours. Online Reputation Management is well worth the investment because if these negative reviews or queries go unanswered, you will lose business and your brand can be seen in a negative light. With our reputation specialist, we can answer questions and queries within a given time, and can inform you if there are urgent queries that require your attention.

Reputation management also gives you the opportunity to improve your relationship with customers, and potentially turn a negative experience into a positive one. This is how you achieve returning customers and instil confidence in your brand with potential customers.

Do You Want to Increase
Your SEO Traffic?

There’s no time like the present to rethink or add local SEO to your overall marketing strategy. From start-ups to large businesses, we can assist in increasing your SEO traffic.

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